FREQUENTLY ASKED QUESTIONS Returns & Exchanges

Click My Return/Exchange to start your return or exchange.

We accept returns for any reason within 30 days of your purchase. The items must be unwashed and undamaged with original tags still intact. All domestic returns are free. If you are located outside of the United States, see "How do I make an international return?" below.

We do exchanges for the same item in a different color or size. For everything else, we will help you return your order and place a new order, complete with free shipping. We accept exchanges for any reason within 30 days of your purchase. The items must be unwashed and undamaged with original sewn in tags still intact.

Refunds to the original payment method are typically processed within 14 days. You will receive a confirmation email confirming your return has been completed.

We accept returns for any reason within 30 days of the purchase, and add an additional 15 days for gifts. The items must be unworn, unwashed and undamaged with original tags still intact. You may return items received as a gift for a refund to the gift-giver or as an electronic gift card to use at RevTown. All refunds will be processed at the original price.

Orders & Shipping

If you notice an error in your shipping address please send us a text at 412-888-0020 within an hour of your order being placed. 

Send us a text at 412-888-0020 with your order number and we’ll do our best to cancel your order before it ships.

With standard shipping, orders take between 5-14 business days to reach your door.

We typically process all in-stock orders within 24 hours. Domestic orders ship via USPS or FedEx.

Yes, if you order by 4pm EST, the package will arrive in the stated timeframe (1 day, 2 days, or 3-5 days). If you order after 4pm EST, add a day to the time.

Apple Pay, Amazon Pay, Visa, Mastercard, American Express, Discover and PayPal.

Sustainability & Environmental Practices

Revtown’s denim is produced at the greenest mill in the world, where clean denim manufacturing is top of mind. The mill takes a comprehensive approach to sustainability—its environmental practices and restrictions are the strictest regulations in the denim industry. And 100% of all waste is recycled into denim yarn or insulation for local housing.

Our fabric is made with BCI-certified cotton, an initiative aimed at creating cleaner, sustainable cotton production. It ensures water is used efficiently, that the cotton’s soil meets high health standards, and protects rights for farmers

Revtown’s denim is sustainably dyed using indigo, shrimp shells, orange peels, and nut shells. This process uses 30% less energy, 50% less water and 70% less chemicals than traditional dying techniques across the industry.

Once the denim is produced, it's sent to our factory in Guatemala to be cut and sewn with our top-notch partners. Our factory provides a clean, safe environment for its employees—local workers, experts and artisans that take great pride in their work. And because our goods then travel to a final destination in the same hemisphere, we save on transit time, so it gets to you faster, and uses less energy, which is good for the 🌎 .

Fit, Care & Everything Else

Revtown's denim is milled in Italy, constructed in Guatemala, designed and developed in the US and headquartered in Pittsburgh.

Our jeans are 92% cotton, 2% stretch, and 6% of the strongest polyester on earth - just like the stuff used in football uniforms and workout clothes.

Revtown shirts are made of 80% combed Pima cotton, 20% polyester.

Cold water wash. Low heat dry.

They are cotton, so if dried at high temperature, they will give about half of an inch, and return to their original size after worn.

Contact

For additional support, please shoot us a text at 1-412-888-0020 or email us at support@revtown.com