How do I make a return/exchange?
Click My Return/Exchange to start your return or exchange.
What is your return policy?
We accept returns for any reason within 30 days of your purchase. The items must be unwashed and undamaged with original tags still intact. For all domestic return orders the cost of the return shipment, $4.99, will be deducted from your refund. If you are located outside of the United States, see "How do I make an international return?" below.
How do I make an international return?
For questions on international returns, please refer to the "International Orders" section of the FAQs.
What is your exchange policy?
We offer exchanges for the same item in a different color or size. For everything else, we will help you return your order and place a new order, complete with free shipping. We accept exchanges for any reason within 30 days of your purchase. The items must be unwashed and undamaged with original sewn in tags still intact. Exchange orders will not be charged for return shipping.
When will I get my refund?
Refunds to the original payment method are typically processed within 14 days. You will receive a confirmation email confirming your return has been completed.
How do I return a gift?
We accept returns for any reason within 30 days of the purchase, and add an additional 15 days for gifts. The items must be unworn, unwashed and undamaged with original tags still intact. A return shipping charge of $4.99 will be deducted from the refund on any return shipments. You may return items received as a gift for a refund to the gift-giver or as an electronic gift card to use at RevTown. All refunds will be processed at the original price.