How do I make a return/exchange?
Click My Return/Exchange to start your return or exchange.
What is your return policy?
We accept returns for any reason within 30 days of your purchase, except for final sale items. The items must be unwashed and undamaged with original tags still intact. A prepaid label will be provided for your to return your items, and the cost of the return shipment ($4.99) will be deducted from your refund for all domestic orders. If you are located outside of the United States, please refer to the "International Orders" section of the FAQs for more information about international returns.
What is your exchange policy?
We accept exchanges for all US orders for any reason within 30 days of your purchase, except for final sale items. The items must be unwashed and undamaged with original sewn in tags still intact. You can set up an exchange order for a different size, color, or style, and a prepaid label will be provided for you to use to return your original items.
When will I get my refund?
Refunds to the original payment method are typically processed within 14 days. You will receive a confirmation email confirming your return has been completed.
How do I return a gift?
We accept returns for any reason within 30 days of the purchase, and add an additional 15 days for gifts. The items must be unworn, unwashed and undamaged with original tags still intact. A return shipping charge of $4.99 will be deducted from the refund on any return shipments. You may return items received as a gift for a refund to the gift-giver or as an electronic gift card to use at RevTown. All refunds will be processed at the original price.
Can I return a gift card?
We do not offer returns, exchanges, or refunds on gift cards.